Shipping
All orders are sent in discreet packaging. Unless opened, you cannot tell/feel the contents inside. The only thing written on the parcel are the delivery details you provide at the checkout.
For UK buyers:
- All items are dispatched within 3 working days
- All items are sent via 1st class FREE of charge (or £1.99 for tracked & insured delivery)
1st class aims to deliver next working day, however it is not guaranteed and may take longer in some cases. Currently the rate of next working day delivery is at 95%, while the other 4% arrive within two working days and the last 1% can take up to a week.
Please note, refunds/replacements for lost orders will not be given, unless you checkout with tracked delivery.
For International buyers (including Republic of Ireland):
- All items are dispatched within 3 working days
- The current delivery charge is at £9.99 or £24.99 for premium (tracked and insured)
The International service aims to deliver most items from 6 to 8 working days after dispatch. However, in rare cases it can take up to four weeks. Please opt for the premium delivery if you want live tracking and insurance in case of the parcel getting lost. If you opt for the standard one, there will be no tracking or replacement in case the parcel gets lost/seized.